Nomad IPTV Refund Policy
Try it for a day on the house. If it's not your thing after you pay, ask for your money back — we'll send it. That's the whole policy.
Nomad IPTV is built for people who want to switch off cable without holding their breath. This page lays out exactly what happens before you pay, after you pay, and if you change your mind once you have. Plain English — no fine-print traps.
1. The Free 24-Hour Trial
Every visitor gets a free 24-hour trial with no credit card and no auto-billing. You see the full channel lineup that ships with your chosen plan, and the trial closes itself after a day. Nothing rolls over to a charge unless you actually pick a plan.
Spin up your trial on the Free Trial page.
2. The 24-Hour Money-Back Guarantee
Paid for a plan and it's not clicking? Ask for a full refund within 24 hours of that first payment and we'll process it — no awkward questions, no retention pitch.
- Refund requests need to land within 24 hours of the original payment date.
- The guarantee covers your first purchase only — renewals aren't included.
- Refunds go back to the same card or wallet you paid with.
- Your bank or processor typically posts the refund in 3 to 7 working days.
3. How to Ask for a Refund
You've got a couple of straightforward ways to reach us:
- WhatsApp: Message us on WhatsApp
- Contact form: Fill out the contact page
Throw in the email you signed up with and roughly when you paid. Every refund ticket is reviewed within 48 hours of arriving in our queue — no ghosting.
4. Renewals
Subscriptions roll over automatically unless you cancel before the next billing date. Once a renewal charge has hit, it's not refundable, so plan ahead — give us a heads-up at least 24 hours before the renewal lands. If cancelling feels fiddly, message support and we'll handle it for you.
5. When a Refund Won't Apply
A handful of situations fall outside the guarantee:
- The request shows up more than 24 hours after the original payment.
- The account is suspended for breaking our Terms & Conditions — for example, sharing login details or working around region restrictions.
- You've already opened a chargeback with your bank. In that case, talk to us directly first; chargebacks are slower for everyone involved.
6. Hit a Technical Snag First
Buffering, missing channels, a stream that won't load? Ping support before you ask for a refund. The vast majority of issues are sorted in a few minutes — usually a quick app or DNS tweak. Our team is on WhatsApp around the clock, every day.
7. Updates to This Policy
Nomad IPTV may revise this Refund Policy whenever the service changes. New terms apply from the moment they're published, and anyone already subscribed keeps the rights they had on the day they paid.
8. Get in Touch
Anything in here you want clarified? Drop us a message and we'll come back to you the same day.